Last updated: October 4, 2026
Please note: because of the nature of digital products, our refund and returns rules are described in our Refund and Returns Policy. Please read it before you buy.
The products on this site are digital products (digital guides, kits and printable resources). Any images, mockups, videos or references to printed books, boxes, cards, notebooks or devices are for illustration only and do not represent the format of the product delivered.
Overview
Throughout the site, the terms “we”, “us” and “our” refer to Ellie Works. We offer this website, including all information, tools and services available from it, to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”), including the additional policies referenced here or available by hyperlink, such as our Privacy Policy.
Please read these Terms carefully before using the site. If you do not agree to all of them, you may not access the site or use our services. We may update, change or replace any part of these Terms by posting changes on this page; it is your responsibility to check it periodically. Your continued use of the site after changes are posted means you accept them.
1. Online store terms
By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence, or that you are and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including copyright laws), in your use of the Service. You must not transmit any worms, viruses or code of a destructive nature. A breach of any of the Terms will result in the immediate termination of your access.
2. Digital products and delivery
Our products are delivered digitally. After your payment is completed, you will be able to access or download your product from the order confirmation page and from the email we send to the address you provide at checkout. You are responsible for entering a correct email address and for having a device and software able to open the files (for example a PDF reader). If you do not receive your access, contact us at info@ellie-works.com and we will help.
3. License and permitted use
When you buy a product, we grant you a personal, non-exclusive, non-transferable license to use it for your own personal, non-commercial use (and, where the product is designed for it, within your household). You agree not to reproduce, duplicate, copy, share, sell, resell, distribute, publish or otherwise exploit any product, any portion of it, or access to it, without our express written permission. All content remains our property or that of our licensors.
4. No professional advice
Our products are provided for general information, education and personal use only. They are not therapy, counseling, medical, veterinary, legal, financial or other professional advice, and they are not a substitute for it. If you have a specific concern, consult a qualified professional. Results vary from person to person and we make no promise of any particular outcome.
5. Prices and payment
Prices for our products are subject to change without notice, but the price shown at the time of your order is the price you pay. Prices are shown at checkout together with any applicable taxes. We reserve the right to refuse or cancel any order, to limit quantities, and to correct errors in pricing or product descriptions, including after an order has been submitted. You agree to provide current, complete and accurate purchase information. Payments are processed by third-party payment providers (WooPayments (powered by Stripe) and PayPal).
6. Accuracy of information
We make every effort to display our products and describe them accurately, but we are not responsible if information on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decisions. We reserve the right to modify the contents of the site at any time but have no obligation to update it.
7. Optional tools and third-party links
We may give you access to third-party tools, and the site may contain links to third-party websites. We do not monitor or control them and are not responsible for their content, accuracy, policies or practices. Please review the third party’s terms before using them.
8. User comments and submissions
If you send us comments, ideas, suggestions or other materials, you agree that we may use them without restriction and without compensation, and that they will not violate any third-party right or contain unlawful, abusive or malicious content. You are solely responsible for what you send us.
9. Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
10. Prohibited uses
In addition to other prohibitions in these Terms, you may not use the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any laws, rules or regulations; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, scrape or crawl; or (j) to interfere with or circumvent the security features of the site. We may terminate your use of the Service for violating these rules.
11. Disclaimer of warranties; limitation of liability
We do not guarantee that your use of the service will be uninterrupted, timely, secure or error-free, or that the results obtained from using it will be accurate or reliable. To the maximum extent permitted by law, the service and all products delivered through it are provided “as is” and “as available”, without warranties of any kind, express or implied. To the maximum extent permitted by law, Ellie Works and its affiliates, partners, contractors and service providers are not liable for any indirect, incidental, special, punitive or consequential damages, or for lost profits, revenue, savings or data, arising from your use of the service or products. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law, and nothing affects your statutory rights as a consumer.
12. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Ellie Works and its affiliates, partners, contractors and service providers from any claim or demand, including reasonable legal fees, made by a third party arising from your breach of these Terms or your violation of any law or the rights of a third party.
13. Severability and entire agreement
If any provision of these Terms is found to be unlawful, void or unenforceable, it will be enforced to the fullest extent permitted by law and the rest of the Terms will remain valid. These Terms and the policies posted on this site are the entire agreement between you and us and replace any earlier agreements. Our failure to enforce any right or provision is not a waiver of it.
14. Termination
These Terms apply until terminated by you or by us. You may stop at any time by ceasing to use the site. If we believe you have failed to comply with these Terms, we may terminate your access at any time without notice. Obligations incurred before termination survive it.
15. Governing law
These Terms and any separate agreements under which we provide you services are governed by the laws of Italy. If you are a consumer, you also keep the mandatory consumer protections of the country where you live.
16. Changes to these Terms
We may update these Terms at any time by posting the updated version on this page. The date at the top shows when they were last updated.
17. Contact information
Questions about these Terms should be sent to info@ellie-works.com.